I have taken the liberty of rolling it up very tightly
On this day in customer complaints
Please join me in wishing the happiest of birthdays to the following letter, written on this day in 2013. May we all be so creative in anger.
25/04/2013
Customer Relations
Greater Anglia Rail Services
Norwich StationDear Sir,
Thank you for your letter dated 12th of April, explaining that you are ‘unable’ to refund my ticket for my train that was cancelled in January, due to the fact that I did not apply within 28 days of the incident.
I have enclosed your letter and you will notice that I have taken the liberty of rolling it up very tightly which should make it easier for you to stick it up your arse.
Yours sincerely
Bobby Freeman
Eternal thanks to Bobby Freeman. Photo of a rolled up sheet of paper via Getty.
Thank you, towards the end of a rather bad day that made me burst out laughing, and I'm grateful. Actually I'm grateful for all of them, and the Diaries, I look forward to everything you do, and when the light on the horizon comes out of the fog and reaches me I shall show you in money because you deserve it. Living in hope!
Superb.