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I have taken the liberty of rolling it up very tightly

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I have taken the liberty of rolling it up very tightly

On this day in customer complaints

Shaun Usher
Apr 25, 2023
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I have taken the liberty of rolling it up very tightly

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Please join me in wishing the happiest of birthdays to the following letter, written on this day in 2013. May we all be so creative in anger.


25/04/2013

Customer Relations
Greater Anglia Rail Services
Norwich Station

Dear Sir,

Thank you for your letter dated 12th of April, explaining that you are ‘unable’ to refund my ticket for my train that was cancelled in January, due to the fact that I did not apply within 28 days of the incident.

I have enclosed your letter and you will notice that I have taken the liberty of rolling it up very tightly which should make it easier for you to stick it up your arse.

Yours sincerely
Bobby Freeman


Eternal thanks to Bobby Freeman. Photo of a rolled up sheet of paper via Getty.

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I have taken the liberty of rolling it up very tightly

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11 Comments
Ana Onatah
Apr 25Liked by Shaun Usher

Thank you, towards the end of a rather bad day that made me burst out laughing, and I'm grateful. Actually I'm grateful for all of them, and the Diaries, I look forward to everything you do, and when the light on the horizon comes out of the fog and reaches me I shall show you in money because you deserve it. Living in hope!

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Jenovia
Writes Jenovia’s Web
Apr 25Liked by Shaun Usher

Superb.

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